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FAQs
How do I receive my artwork?
All our portraits are delivered as high-quality digital downloads. Once your artwork is ready, you’ll receive a link to download the file straight to your device. This means no shipping fees, no waiting for the post, and the freedom to print it however you’d like—on paper, canvas, mugs, cushions, or even as your new phone wallpaper! 👉 Please note: You won’t receive a physical product in the post—your order is 100% digital.
Can I request specific details for my dog’s portrait?
Absolutely! You can tell us your dog’s breed, color, markings, or any special features (like that one floppy ear or their favorite toy). Every detail helps us make the portrait truly unique.
5. My dog is a total goofball—can you capture that?
Yes! Tongue-out, mid-zoomie, or caught-in-the-act faces are some of our favorites to illustrate. The sillier, the better.